Social Brand Intelligence | Private Online Community Management - Passenger

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With Passenger, your dedicated Client Services team will work with you to set success metrics, develop strategy, recruit members, and cultivate rich insights.

"A private online community provides new ideas coming directly from the consumer, so we are not completely reliant on innovation from within."
-Director, Customer Research & Analysis, Fortune 500 Retailer

"With a private online community at our fingertips, we can get feedback that is actionable in a really quick period of time."

-VP, Research, Television Studio

"The ongoing stream of information enables us to do ongoing market volatility work every week with our communities"

-Director of Market Insights, Fortune 500 Financial Services Company

Launch Management
We guide clients through the planning and development stages of a community initiative. We also offer consulting on organizational preparation, thoughtful editorial planning, and design best practices.

Membership Recruitment
We help clients determine their optimal member mix, including strategic identification of where to source members, and how to build a successful ongoing recruitment strategy for your community objectives.

Member Engagement
Our member-first approach ensures your target audience has a compelling and timely reason to participate.

Recognition & Rewards
Our team prescribes a compelling rewards and recognition program to fit your community objectives, and to keep members highly engaged in the community.

Reporting & Analytics
Our community health metrics and brand intelligence tools enhance our ability to translate community conversation into meaningful insights and actionable results.

Strategy & Insights
Your account team and our strategy and insights directors will uncover member-generated insights and maximize the value of your social brand community.

Partnerships
Passenger partners with the leading digital, marketing, innovation and research agencies to combine our leading edge social brand technology with agency strategic services. Agencies can extend the value they offer clients and open additional revenue streams while offering a best in class community experience.
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BOARD OF DIRECTORS

Bahram Nour-Omid, Ph.D

Chief Executive Officer and Member, Board of Directors

Dr. Nour-Omid was the founding Chairman and Chief Executive Officer of StudioXchange, Inc., a provider of production site, labor and equipment procurement services for the entertainment industry. StudioXchange was acquired by IFILM in 2000.

From 1997 to 1999, he was Executive Vice President and a Director of Essentus, Inc., a provider of supply chain software for the apparel industry. From March 1991 through 1997, he was the founding Chief Technology Officer and a Director of Scopus Technology, Inc., a provider of front-office applications software. Scopus went public in 1995 and was sold to Siebel Systems, Inc., in 1998. From 1981 to 1990 Dr. Nour-Omid was a consulting scientist at the Lockheed Palo Alto Research Laboratory.

Dr. Nour-Omid is currently a director of Roamware, Inc. a leading provider of software solutions designed to power the global wireless market, Integrated Decision Systems, an industry leader in portfolio management solutions, Isensix, a provider of wireless monitoring systems, and Kryptiq, a leading provider of workflow connectivity and contract management solutions for the healthcare industry.

Dr. Nour-Omid earned a B.S. from the University of London's Imperial College, and an M.S. in Structural Engineering, M.A. in Mathematics and Ph.D. in Computer Simulation from the University of California, Berkeley

EXECUTIVES

Bahram Nour-Omid, Ph.D

CEO

Dr. Nour-Omid was the founding Chairman and Chief Executive Officer of StudioXchange, Inc., a provider of production site, labor and equipment procurement services for the entertainment industry. StudioXchange was acquired by IFILM in 2000.

From 1997 to 1999, he was Executive Vice President and a Director of Essentus, Inc., a provider of supply chain software for the apparel industry. From March 1991 through 1997, he was the founding Chief Technology Officer and a Director of Scopus Technology, Inc., a provider of front-office applications software. Scopus went public in 1995 and was sold to Siebel Systems, Inc., in 1998. From 1981 to 1990 Dr. Nour-Omid was a consulting scientist at the Lockheed Palo Alto Research Laboratory.

Dr. Nour-Omid is currently a director of Roamware, Inc. a leading provider of software solutions designed to power the global wireless market, Integrated Decision Systems, an industry leader in portfolio management solutions, Isensix, a provider of wireless monitoring systems, and Kryptiq, a leading provider of workflow connectivity and contract management solutions for the healthcare industry.

Dr. Nour-Omid earned a B.S. from the University of London's Imperial College, and an M.S. in Structural Engineering, M.A. in Mathematics and Ph.D. in Computer Simulation from the University of California, Berkeley